Technology is not waiting for anyone. I give individuals and organisations the time, the language, and the confidence to move at a pace that works for them.
Technology is moving faster than people can absorb it. New tools are released. New capabilities announced. New ways of working appear daily. It creates the impression that progress is constant and visible everywhere.
But when you step into real working environments, the picture is more nuanced. The gap between how fast technology evolves and how fast organisations can adopt it meaningfully — that is the real challenge.
Multiple tools. Multiple subscriptions. No clear direction.
Adoption fails when it does not align with how people actually operate.
Where people feel safe, adoption opens up. Where safety is missing, silence replaces curiosity.
I am Jacqueline Vo, an AI adoption and literacy consultant based in Switzerland. My work sits at the intersection of technology and human behaviour. I help individuals, teams, and organisations navigate the space between what AI offers and what people can actually absorb and use with confidence.
I have spent months in real working environments, sitting next to people as they work. Not in polished town halls. In real project meetings. In inboxes with 60 unread emails. In spreadsheets updated manually for years. That proximity shapes everything I do.
My belief is simple. No challenge is too small. Every question is welcome. We are all navigating the AI world together, and a very large portion of us are still finding our footing. That is not a weakness. It is where the real work begins.
Three focused offerings built around people and mindset. Each starts with listening. Every engagement is designed for your industry, your context, and your people.
Practical, jargon-free sessions that help your team understand AI, ask better questions, and build genuine confidence. Not a feature tour. A real conversation about what changes, what stays the same, and what your team needs to feel ready.
I start by understanding your team's current relationship with AI — where the curiosity is, where the resistance is. Then I design a session that meets them where they are.
Structured programs pairing people close to the technology with those who bring deep industry knowledge. Both perspectives are valid. The challenge is they are often discussed as if they were the same.
Reverse mentoring works when the structure is right. I design, facilitate, and monitor the process so both sides grow. Younger colleagues share AI fluency. Senior leaders share strategic context. Neither leaves feeling behind.
Private sessions for executives and leaders who want to think clearly about AI in their context without the noise. No agenda other than yours. No pressure to move faster than makes sense.
Adoption is a process, not an event. These sessions are built around continuous learning, shared use cases, and feedback loops that create sustainable momentum.
Observations from the field. What I see when I sit next to people working with AI in real conditions.
Published monthly on LinkedIn.
At a round-table on AI adoption, people described their feeling in one word. Some said excited. Some curious. A few said exhausted. This note explores what happens when we try to scale adoption while the gap still exists between those close to the technology and those still finding their footing.
In February, I spent less time talking about AI and more time sitting next to people while they worked. In real project meetings. In inboxes with 60 unread emails. When you stay in the field long enough, you stop asking how to promote AI. You start asking where it helps today. That is the difference between hype and value.
Over ten AI training sessions in London, I watched teams encounter AI in real working conditions. The access was identical. The technology behaved the same. What shifted every time was human behaviour. Before anyone typed a prompt, the atmosphere already shaped the outcome.
Every question is welcome. We are all navigating the AI world together. The first step is a free 30-minute conversation with no pressure and no pitch.
Check any that apply to your current situation.
“If any of these resonate, let us talk. That is exactly where the work begins.”
A genuine conversation about what is possible for your team. Free. No commitment required.